Multi-Step Workflows That Actually Run Your Business

In Week 5, you built your first automation. It was probably simple - one trigger, one or two actions. That's like building a shed. Now we're building the whole damn house.

Multi-step automations chain multiple actions together with conditional logic. 'IF the email contains an attachment AND the sender is in my contacts, THEN save the file, update the spreadsheet, AND send a confirmation. ELSE, forward to my assistant for review.'

This week, complete Make Academy Advanced (free, 6 hours, certificate). This goes deep into error handling, conditional branching, data mapping, and integrating AI into your automation flows.

Here's a real-world example that would save hours in construction: Trigger: RFI submitted via Google Form Step 1: Log to master tracking spreadsheet Step 2: AI analyzes the question and categorizes it (structural, MEP, architectural, etc.) Step 3: Route to the correct team member based on category Step 4: Generate a draft response using AI based on project specs Step 5: Set a 48-hour follow-up reminder Step 6: If not responded in 48 hours, escalate notification

That entire workflow runs without you touching it. You just review and approve the AI-drafted response. That's the difference between using automation and BEING automated.

Also this week: knock out the AWS Generative AI Essentials course on Skill Builder. Free, about 2 hours. Gives you understanding of how AI works in cloud infrastructure.